Shipping Policy

SHIPPING POLICY – VALLOR

Last updated: 14th April 2026

At VALLOR, we aim to deliver your order with speed, care, and precision.

1. Order Processing

All orders are processed within 2–5 business days
Orders are not processed on Sundays or public holidays
During high-demand periods (drops, sales), processing times may be slightly longer

Once your order is shipped, you will receive a confirmation with tracking details.

2. Shipping Timelines

Estimated delivery timelines:

Metro Cities: 3–5 business days
Other Locations in India: 5–10 business days

Please note that these are estimated timelines and may vary due to external factors.

3. Shipping Charges

Free Shipping on prepaid orders above ₹[Insert Amount]
A standard shipping fee of ₹[Insert Amount] may apply to orders below this value
Cash on Delivery (COD), if available, may include an additional charge

4. Cash on Delivery (COD)

COD is available on selected orders and locations
We reserve the right to disable COD for certain customers/orders
Orders placed via COD may require verification before dispatch

5. Order Tracking

Once your order is shipped, you will receive:

A tracking ID via email/SMS
A link to track your shipment in real-time

6. Delivery Delays

While we strive for timely delivery, delays may occur due to:

Courier partner issues
Weather conditions
Remote locations
High order volumes during launches or sales

VALLOR is not liable for delays caused by third-party logistics providers.

7. Incorrect Address / Failed Delivery

Please ensure your shipping details are accurate
If an incorrect address is provided, we are not responsible for failed deliveries
Re-shipping charges may apply in such cases

8. Damaged or Missing Items

If your order arrives:

Damaged, or
With missing items

Please contact us within 48 hours of delivery with:

Order ID
Photos/videos as proof

Email: vallorhelpdesk@gmail.com

9. Partial Shipments

In rare cases, your order may be shipped in multiple packages. You will be notified if this happens.

10. International Shipping

(Currently unavailable)

“Every VALLOR piece is carefully packed to ensure it reaches you in perfect condition — because luxury lies in the details.”